A must-read for freelance translators.

I like:

“everything the client sends you is billable.

The key is to remain cheerful and polite

while making it clear that you’re going to charge for ‘the quick look at’ their TM bug.

“I’d be happy to take a look;

if it’s something I can figure out, I’ll just invoice you at my regular hourly rate after it’s done.

Let me know if you’d like me to go ahead with it.””